Customer Service Representative (CSR)

Customer Service Representative (CSR) required at E-commerce Hub

Location: Lahore - Pakistan
Salary: 25k - 30k ( PKR )
Experience: Student
Shift Timings: Night Shift
Job Type: Full-Time


Description: We are hiring Customer Care Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.

Qualifications

Call center or customer service experience preferred

Night shift 10pm to 6am

Freshers are encouraged to apply

Willingness to participate in training before hire and on-the job

Excellent listening skills and an empathetic voice and manner

Dedication to customer satisfaction

Basic knowledge of computer and office systems

Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer

Familiarity with all of the goods and services offered by the company

Lahore based onsite job

Responsibilities

Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally

Answer any questions the customer may have about available products and services

Listen to customer concerns and complaints with the goal of identifying the causes of the problem

Select appropriate responses to customer issues and work quickly to resolve them

Refer advanced cases to management for resolution, providing background information as necessary

Anticipate customer needs, following up with previous customers to offer reorders or additional services

Apply Now:

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