Customer Care Representative required at E-commerce Hub
Location: Lahore - Pakistan
Salary:
Experience: Student
Shift Timings: Night Shift
Job Type: Full-Time
Description: We are hiring Customer Care Representative to help us keep growing. If you're dedicated and ambitious, It is an excellent place to grow your career. Don't hesitate to apply.
Qualifications
- Call center or customer service experience preferred
- Night shift 10pm to 6am
- Freshers are encouraged to apply
- Willingness to participate in training before hire and on-the job
- Excellent listening skills and an empathetic voice and manner
- Dedication to customer satisfaction
- Basic knowledge of computer and office systems
- Ability to thrive in fast-paced environment, multitasking while keeping focus on the customer
- Familiarity with all of the goods and services offered by the company
- Lahore based onsite job
- Recruit potential customers by recommending goods or services and demonstrating how they benefit the customer personally
- Answer any questions the customer may have about available products and services
- Listen to customer concerns and complaints with the goal of identifying the causes of the problem
- Select appropriate responses to customer issues and work quickly to resolve them
- Refer advanced cases to management for resolution, providing background information as necessary
- Anticipate customer needs, following up with previous customers to offer reorders or additional services
Apply Now:
View All Jobs In Pakistan: Careerokay.com
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