Customer Technical Support

Customer Technical Support required at Epaging Pvt. Ltd.

Location: Karachi - Pakistan
Salary: 40k - 60k ( PKR )
Experience: 1 Year
Shift Timings: Night Shift
Job Type: Full-Time


Description: Identifying hardware and software solutions.

Troubleshooting technical issues

Resolving network issues.

Installing and configuring hardware and software.

Speaking to customers to quickly get to the root of their problem.

Providing timely and accurate customer feedback.

Talking customers through a series of actions to resolve a problem.

Following up with clients to ensure the problem is resolved.

Replacing or repairing the necessary parts.

Supporting the roll-out of new applications.

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