Customer Sales & Service Representative

Customer Sales & Service Representative required at M&S Online

Location: Lahore - Pakistan
Salary: 25k - 35k ( PKR )
Experience: 1 Year
Shift Timings: Night Shift
Job Type: Full-Time


Description: M&S is seeking to appoint an enthusiastic and highly motivated Inbound/Outbound Customer Service & Sales Specialist. The ideal candidate loves talking to people and proactively getting sales. You will be responsible for converting leads into sales.

Note: This position requires good written and oral English language skills. Please do not apply if you cannot comprehend/speak English in the American accent.

Office timings - 6:00 PM to 2:00 AM, two days off (Sat-Sun). Candidates with relevant experience are encouraged to apply.

Responsibilities:

• Communicate with customers via phone calls, email, and chat
• Provide knowledgeable answers to questions about the product, pricing, and availability
• Contacting potential or existing customers to inform them about a product.
• You will be responsible for generating calls to potential customers
• Ensuring that you are on track with sales goals
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications:

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work
• The ideal candidate must be a graduate or above
• Must have professional English competence and previous experience of customer services with the USA or any other foreign company.

Essential Requirements:

• Minimum 1-Year call representative role experience
• Candidates with excellent English skills will be preferred
• Must enjoy talking to people (via phone), as this role is all about building positive working relationships with people!
• Able to work honestly and ethically.
• Must be able to work in a fast past and dynamic work environment.
• Very well organized and reliable.
• A key Team player.
• Outstanding communicator and listener
• The ability to persuade, with a professional with a patient and friendly personality.

Candidates with relevant experience are encouraged to apply.

Apply Now:

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