Technical Customer Support Executive required at Softbeats
Location: Lahore - Pakistan
Salary:
Experience: 2 Years
Shift Timings: Morning Shift
Job Type: Full-Time
Description:
A good memory of how ERP software and OS works. Excellent listening and questioning
skills, strong customer focus and Desktop Support.
Maintains customer records by updating account information.
Resolves product or service problems by clarifying the customer's complaint;
determining the cause of the problem; selecting and explaining the best solution to solve
the problem; expediting correction or adjustment; following up to ensure resolution.
Recommends potential products or services to management by collecting customer
information and analyzing customer needs.
Prepares product or service reports by collecting and analyzing customer information.
Contributes to team effort by accomplishing related results as needed.
Apply Now:
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