Quality Control Manager (Female) required
Location: Rawalindi - Pakistan
Salary: 20k - 40k ( PKR )
Experience: 1 Year
Shift Timings: Morning Shift
Job Type: Full-Time
Description:
Responsibilities:
- Measuring and evaluating agents' performance.
- Call monitoring with great attention to different call behaviors.
- Maintaining a positive customer-client relationship.
- Dealing with clients and their concerns.
- Assuring 100% quality of the services provided to the clients.
- Handling and maintaining data bases.
- Developing evaluating models in compliance to the company's requirements and procedures.
- Working closely with the operation management.
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